Shipping policy

Thank you for shopping with us. Please read our shipping policy carefully.


1. Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not shipped on Sundays or public holidays. During high-volume periods, processing times may be slightly extended.


2. Delivery Timeline

We ship orders using reliable logistics partners to ensure safe delivery.

Estimated delivery time:

  • India: 7–15 business days

  • Remote or non-serviceable areas: up to 18 business days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, regional restrictions, or other unforeseen circumstances.


3. Shipping Charges

  • Free shipping on all prepaid orders
    (or update this section if you charge shipping)

Any applicable local taxes or duties (if any) are the responsibility of the customer.


4. Order Tracking

Once your order is shipped, tracking details will be shared via email or WhatsApp.

Please allow 24–48 hours for tracking information to become active.


5. Address Accuracy & Delivery Attempts

Customers are responsible for providing accurate shipping and contact details.

We are not liable for delays or non-delivery due to:

  • Incorrect or incomplete addresses

  • Incorrect contact details

  • Failed delivery attempts due to customer unavailability

Re-shipping, if approved, may involve additional charges.


6. Delayed, Missing, or Undelivered Orders

If your order is not delivered within 20 business days from the shipping date, please contact us at:

📧 contact.hollykart@gmail.com

Our team will investigate and provide a resolution as per our internal review.


7. Contact Information

For any shipping-related queries, reach out to us at:

📧 contact.hollykart@gmail.com
🕒 Support hours: 11:00 am to 7 ;00 pm.


Important Notice

By placing an order on our website, you acknowledge and agree to this shipping policy and the delivery timelines stated above.